Regulating Bodies

If your issue has not been resolved after following the complaints process please contact the relevant regulating body:

Ombudsman for Long-term Insurance

Postal Address

Private Bag x45,
Claremont
7735

Call Centre 0860 103 236
Tel: 021 657 5000
Fax: 021 674 0951
Email: Long-term Insurance Ombudsman
Website: www.ombud.co.za

The Ombud for Financial Services

Postal Address

PO Box 74571
Lynwood Ridge
0040

Tel: 0860 324 766
Fax: 012 348 3447
Email: Ombud for Financial Services

Pension Funds Adjudicator

Postal Address

PO Box 580
Menlyn
0063

Tel: 012 346 1738 / 012 748 4000
Fax: 086 6937472
Email: Pension Funds Adjudicator
website: www.pfa.org.za

 

The Financial Services Board

Postal Address

PO Box 35655
Menlo Park
0102

Tel: 0800 110443 / 0800 202 087 / 012 428 8000
Fax: 012 347 0870
Email: Financial Services Board
Website: www.fsb.co.za

 

The Registrar of Council for Medical Schemes

Postal Address

Private Bag X34
Hatfield
0028

Tel: 012 431 0500
Fax: 012 430 7644
Email: Registrar of Council for Medical Schemes

 

Association for Savings and Investment SA (ASISA)

Cape Town

Postal Address
PO Box 23525
Claremont
Cape Town
7735

Tel: 021 673 1620
Fax: 021 673 1630

Gauteng

Postal Address
PO Box 52115
Saxonwold
2132

Tel: 011 214 0960
Fax: 011 447 5018
Email: Asisa
Website: http://www.asisa.co.za/

Ombudsman for Banking Services

Postal Address

PO Box 87056
Houghton
2041

Tel: 011 712 1800
Fax: 011 483 3212
Email: Ombudsman for Banking Services
website: www.obssa.co.za

 

The Credit Ombud

Postal Address

PO Box 805
Pinegowrie
2123

Call Centre: 0681 662 837
Email: The Credit Information Ombud

 

The National Credit Regulator (NCR)

Address

127 15th Road
Randjespark
Midrand

Call Centre: 0860 627 627
Fax: 011 805 4905
Email: The National Credit Regulator (NCR)

 

National Consumer Commission (NCC)

Address

Berkley Office Park
8 Bauhinia Road
Highveld
Centurion

Tel: 012 940 4450
Fax: 0860 151 5259
Email: National Consumer Commission (NCC)